I’ve been having problems with internet all day, reset the router, plugged and unplugged it, but continuously there was no internet. Last attempt to reboot the router, I pressed on the little power switch on the hub that is directly under the power cable, it made a loud click and since then the router no longer works. I’ve tried to turn the switch on but it seems there’s no resistance to the switch anymore and the router is completely dead. I even changed the amp in the power socket to see if it had tripped by any chance. Automated voice call was supposed to send out a message with details of how to contact someone to get me some help, but that never arrived either. Please help, how can it be fixed or how do I get a replacement for it? Many thanks.