Just to clarify this issue. Can you connect a computer/laptop directly to the Hub with a Cat5e/6 Ethernet cable and when the wifi ones drop see if that one remains stably connected or not. Also note and report what the wifi and power lights are doing/showing when this is happening. This will show wired connection issues - as will a BQM - see below.
One year ago there werent the same number of your neighbours or people connected to the same VM systems as you, sat in the house all day connect on Zoom meetings, doing home schooling, running businesses from home, gaming, etc
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if you haven’t already, set up a free and secure “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) and also in discussions with VM - note it will take a few hours to start seeing a sensible picture - post up the “link” to the “share live graph” (as per instructions on the TB website) when it starts to develop.
https://www.thinkbroadband.com/broadband/monitoring/quality
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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.