Hi, first up I can't post any logs at this time as I'm unable to even connect to the Hub homepage for diagnostics.
Everything has been running fine but suddenly, around an hour or so ago, I lost all connectivity and the Hub lights showed that services were 'restarting'. I'm now in a loop where the network appears briefly - but I'm unable to connect to it (same issues I've had before where I get told wrong password, despite using the factory settings). Soon after that the network disappears completely.
Hub main light is alternating between solid white, then briefly flashing green, then flashing white.
I've forced a reboot of the hub once, and got about 10 minutes of connection shortly after that, but then it dropped again.
No issues in the neighbourhood, according to the service status website
Re: Repeated Network/Hub 'failure' - no network loop
Hi Gareth, apologies hadn't kept track of responses and, to be honest, things *had* been reasonable again however the past couple of days I'm back into frequent repetition of the issue encountered - internet will drop completely and then the hub seems to go into a loop of 'resetting', allowing me to briefly connect, and then falling over again. I've just had the third instance within a 12 hour period.
Is it worth posting further logs at this stage, or do we need to go down the route of booking an engineer visit? It's really quite frustrating because, when the service is up and running, I can;t fault it - but when these "outages" occur they can take a long time to finally resolve themselves (30-40 mins last night)