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Removing Virgin Hardware and Cable

servicesmc
Settling in

What is the best contact or process for removing Virgin cable and connectors from a newly purchased property? Remedial work needs to be done on the building  therefore the kit needs to be removed. I am not a Virgin customer.

2 REPLIES 2

jpeg1
Alessandro Volta

Virginmedia will not normally come and remove or change their equipment if you are not a paying customer. They would be hoping that you or a future resident might want to use it. 

A pair of side cutters or secateurs will do the job. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Hello servicesmc, 

Welcome to the community and thank you for posting. 

Our team don't usually attend to remove cables from a property once it has been installed unless a replacement is required. 

Are the cables currently above ground at all?

Thanks, 

 

Nat