on 03-10-2022 11:36
How do I remove devices that are no longer used from the VM Connect app? I can't see any way to do it.
on 05-10-2022 15:51
Hi there raymartin01,
Thanks for your post and welcome back to the community.
Can I ask what Hub do you have? Also through the broadband section does it have a tab for connected devices?
Finally you can alternatively remove old devices by logging into the settings page via 192.168.0.1.
Let us know if you have any issues with that!
Regards,
on 09-10-2022 15:48
Perhaps I didn't make myself clear. When I open the Connect app, devices appear in the list as 'not connected' when in fact I no longer use them. I'd like to clear these from the screen.
on 12-10-2022 08:25
Hey raymartin01, thank you for reaching out.
If you press and click the the device you do not wish to have connect anymore you will be able to manage it from there such as deleting it.
Please do let me know how you get on. Thanks
Matt - Forum Team
New around here?
on 13-10-2022 12:35
The only options are to rename the device or to pause the connection, neither of which I want.
on 13-10-2022 13:33
Does it really matter that they are ‘greyed out’ and not in use, it’s not affecting your usage. Maybe they are left there to a) show what was connected in the past and b) might be used again. My, very sophisticated, router curtains does this, but the entries ‘die’ after 30 days. Have your try deleting them in the web interface?