I have an old brown Virgin Media box on the front of my house that must have been installed by the previous owner. It has lost it’s cover so the wiring and cabling is exposed and looks dangerous. Would it be possible for an engineer to remove it or make it safe?
I doubt if VM will remove the outer box in case any future owners take VM services. The wiring is not dangerous in any case. If you wait a few days a VM mod will pick this up and arrange for an engineer to secure a new cover for the box.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks