Removal of Virgin Optical Cable

[Sayhan]

I'm hoping that someone from the Virgin team can assist.

I've moved into a new home a few months ago and there's a disused virgin cable strewn across the drive.

I was hoping that someone from the Virgin Team could kindly come and remove it?

Thank you

[jbrennand]

post a photo

a VM person will respond in a day or two and sort something out for you

[That_E90_Guy]

Just remove it yourself. It will be quicker and easier than waiting for virgin to do it.

[Sayhan]

I did think about it, but thought it better to wait for someone from Virgin, on the off chance that there's more than just an optical cable in there.

[That_E90_Guy]

A photo will help, but its most likely just a coax cable. As you are not a customer virgin will drag their heels on it, unless it poses a H&S risk. Even then, they dont really care. 

[Sayhan]

I'll post a pic tomorrow.

Thanks all 🙂

[jbrennand]

You can just remove it yourself but give VM a reasonable time to do it for you first. They will terminate all the cables correctly to ensure that your neighbouring customers do not get their connections disrupted or affected.

[John_GS · Accepted solution]

Hello Sayhan, thanks for posting and welcome to the community.

Please post a picture of this cable and we can assist further.

Best,

[Sayhan]

 

[Sayhan]

Uploaded, thanks John