Virgin Media Community

[Anna111]

Since rebooting the hub 3 I am unable to access Remote desktop connection RDP) to access my work computer. I previously could and I am able to connect using my mobile data so I know there is nothing wrong with the work computer. Any idea

It comes up with error. Nothing wrong with firewall and clicked allow remote access on the computer.

[legacy1]

Can you try with the hub in modem mode.

get tracetcp
https://simulatedsimian.github.io/tracetcp_download.html

run tracetcp IP :3389

[Anna111]

I am not sure what modem mode means. However, it worked before I rebooted it so what happened do you think during the rebooting?