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Relocate router to loft

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vtimuc756
Joining in

on ‎12-08-2023 13:10

Hi, would a vm engineer relocate my router into the loft?

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John_GS
Forum Team
Forum Team

on ‎12-08-2023 15:18

Hi @vtimuc756 

Thanks for posting and welcome to the community. They should be able to. There is a £25 charge for the call out as well.

I'll send you a PM now to book this in.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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John_GS
Forum Team
Forum Team

on ‎12-08-2023 15:18

Hi @vtimuc756 

Thanks for posting and welcome to the community. They should be able to. There is a £25 charge for the call out as well.

I'll send you a PM now to book this in.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎13-08-2023 15:52

Is your loft easily accessible and with a boarded floor?  They may have to run the cable "internally" - check these things out with VM.


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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