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Red phone light flashing and Internet not working

Hi

The red phone light on my router is flashing and the Internet isn't working. Tried reseting and reconnecting all the cables but hasn't helped.

Any advice, please? 

Thanks

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Re: Red phone light flashing and Internet not working

Can you please

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter. 

When the page appears DO NOT LOG IN but click ‘Check Router Status’.

Copy and paste the contents of the Downstream, Upstream and Network Log tabs onto here, if you get a yellow warning click the Post button again.

A Guru will be along soon to decipher the info.

***********************************************************************************************************************************

Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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Re: Red phone light flashing and Internet not working


@davidwright246 wrote:

Hi

The red phone light on my router is flashing and the Internet isn't working. Tried reseting and reconnecting all the cables but hasn't helped.

Any advice, please? 

Thanks


whats the base light on the hub doing - if its flashing green is likely to be an external fault - ring it in and see if there is any help - it will likely sort itself out if its external work

____________________

Tony
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