Menu
Reply
Eddiec1981
  • 3
  • 0
  • 0
Joining in
156 Views
Message 1 of 4
Flag for a moderator

Red light on virgin router

Hi has anyone had any issue’s similar to this?

red light on my hub were it’s normally white. Internet is still working fine and I’ve done a pinhole reset as well however the red light is still there. 
TIA

0 Kudos
Reply
g0akc
  • 2.04K
  • 161
  • 387
Problem sorter
105 Views
Message 2 of 4
Flag for a moderator

Re: Red light on virgin router

It can be a sign of overheating - is it in the open, away from things like radiators? Near other hot equipment? Feels hot?

If that's not it, likely a faulty hub - ring VM

------------------------------------------------------------------------------------------------------------------------------
I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
0 Kudos
Reply
Lee_R
  • 6.89K
  • 326
  • 736
Forum Team
Forum Team
92 Views
Message 3 of 4
Flag for a moderator

Re: Red light on virgin router

Hi @Eddiec1981 thanks for posting and welcome back to our community.

Sorry to hear of any concerns the constant red light on your hub may be causing you. As you've already tried the recommended steps, including a pinhole reset of the hub, I would like to take a closer look on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.

Regards

Lee_R

0 Kudos
Reply
Eddiec1981
  • 3
  • 0
  • 0
Joining in
81 Views
Message 4 of 4
Flag for a moderator

Re: Red light on virgin router

Thanks Lee 👍

0 Kudos
Reply