Virgin Media Community

[Eddiec1981]

Hi has anyone had any issue’s similar to this?

red light on my hub were it’s normally white. Internet is still working fine and I’ve done a pinhole reset as well however the red light is still there. 
TIA

[g0akc]

It can be a sign of overheating - is it in the open, away from things like radiators? Near other hot equipment? Feels hot?

If that's not it, likely a faulty hub - ring VM

[Lee_R]

Hi @Eddiec1981 thanks for posting and welcome back to our community.

Sorry to hear of any concerns the constant red light on your hub may be causing you. As you've already tried the recommended steps, including a pinhole reset of the hub, I would like to take a closer look on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.

Regards

Lee_R

[Eddiec1981]

Thanks Lee 👍