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colin71
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Red light on router tried re set does not work and checked connections

2 weeks ago

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Tudor
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Re: Red light on router tried re set does not work and checked connections

2 weeks ago

What hub is it? If it’s a Hub3 it will need replacing, if it’s a Hub4/5 it means you have lost contact with the VM network.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Molly_T
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Re: Red light on router tried re set does not work and checked connections

2 weeks ago

Hi Colin71 👋 welcome to community! Thank you for posting!

Sorry to hear about these difficulties with your Hub. We will need to send you a PM to confirm a few details and get a technician sent out to check over the hub and replace it if needed. 

You can find the PM in the top right corner of the page in your Inbox. 📩 Thank you for your patience whilst we get things sorted! We can return to this public thread with another update when possible. 

Wishing you all the best. 🌞

Molly
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