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Red light on hub 3

Richard691
Joining in

My router has a permanent red light, i have gone through all the steps to clear it but its still there. Looks like it may need changing. Any advice guys

2 REPLIES 2

Alex_RM
Forum Team
Forum Team

Hi Richard691,

Thanks for posting and welcome to our community 🙂

Sorry to hear there are some issues with the hub, due to the red light we'll need to arrange an engineer visit. I'll need to confirm a few details with you first, so I've popped you over a private message.

Alex_Rm

Alex_RM
Forum Team
Forum Team

Thanks for joining me over private message Richard691 🙂

I've arranged an engineer visit for you now, you can view the time and date of the appointment via your online account here

Alex_rm