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JupiterPan
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Red light on hub 3

Hi, red light constantly on. Well ventilated, not hot. Have rebooted and checked cables several times. 2 weeks now and cannot get through to anybody on the phone. 

Can one of the virgin team please contact me. 

Hub 3.0 

 

 

[MOD EDIT: Post split to create own thread]

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Adri_G
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Re: Red light on hub 3

Hey JupiterPan, thanks for your first post on our help forums and welcome to our community.

Sorry to hear of the red light issue on your hub 3 being persistent.

We'd love to assist, In order to enable me to help further I will shortly send you a private message.

Please, check the top right-hand side of our page to find a purple envelope.
Click on this and you'll see my message.

Adri - Forum Team


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