on 08-08-2022 12:49
The power light on my hub 3 has turned red. Initially it stopped all internet service, however after a reboot the internet seems to be working again.
The light stays red after reboots and unplugging-re plugging in cables, and Wi-Fi can sometimes drop for 30-60 mins intermittently.
The hub is in an open area and has shown no signs of overheating. The hub is in router mode.
Based on previous threads about this issue, a replacement is needed. I’ve had no luck phoning in, automated conversation just kicks me out after finding no issues with my broadband.
Answered! Go to Answer
on 18-01-2023 13:29
Hi @Ashleykayley, sorry to hear you haven't received a message from us here.
Please let me look into this for you.
Kindly expect the PM from me to arrive in a swift moment, and respond directly when you can!
Many thanks