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Red light on hub 3

Linforth
Joining in

The power light on my hub 3 has turned red. Initially it stopped all internet service, however after a reboot the internet seems to be working again.

The light stays red after reboots and unplugging-re plugging in cables, and Wi-Fi can sometimes drop for 30-60 mins intermittently.

The hub is in an open area and has shown no signs of overheating. The hub is in router mode.

Based on previous threads about this issue, a replacement is needed. I’ve had no luck phoning in, automated conversation just kicks me out after finding no issues with my broadband.

60 REPLIES 60

Hi @Ashleykayley, sorry to hear you haven't received a message from us here.

Please let me look into this for you.

Kindly expect the PM from me to arrive in a swift moment, and respond directly when you can!

Many thanks

Tom_W