on 24-12-2023 15:34
Hi Zoie and Forum Team
I’m having the same issues with the Hub 3 that others have described: A permanent red light - and has been that way for a while. I have tried resetting as suggested and on - off lots of times but no joy. It works ok most of the time, but drops out a lot on calls and when streaming. It is out of the light, has plenty of airflow and cables untouched since install.
Can you please replace my box with a more reliable one?
Thanks a lot
Andrew
[MOD EDIT: Post split to create own thread]
on 24-12-2023 15:50
Hi @AndrewM7
Thanks for posting and welcome to the community.
I'll send you a PM now to get a tech out, it's more than likely a failing LED light.
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