The led of my Hub 3.0 became red, rebooted the Hub many time but nothing changed. The Hub doesn't have obstacles around and there isn't a way to talk with Virgin technical support. Anyone know how to contact the technical support?
(The connection both in download and upload is becoming slow)
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
I am sorry to hear this, I have looked at your account remotely and can see there are some issues with your hub, and we will need to book a tech. I will pop you over a message and we can get this sorted