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3 weeks ago
While the internet is working I have a constant red light on.
Ive tried disconecting all of the cables and rebooting the device but the colour wont change.
Apparently this means theres is somethign not healthy about the router.
Can anyone assist.
Sam
Hi samgrant,
Thank you for your post. I'm very sorry to hear about the red light on the hub.
Can you confirm if the hub feels like it is over heating?
Are you having any issues with the services?
^Martin
I would say it feels about as warm as it usually does.
Services are working but since this color is listed as a faulty connection something must be wrong.
2 weeks ago
Any suggestions or am I waiting for this router to die.
I work from home around 29 hours a week.
Thanks for confirming samgrant,
We'll need to look at replacing the hub. I've popped you over a private message (purple envelope, right hand corner) to get a few more details so I can arrange an engineer.
Alex_Rm
