Menu
Reply
Dearyn
  • 1
  • 0
  • 0
Joining in
122 Views
Message 1 of 3
Flag for a moderator

Red Flashng Phone Icon

Hi, I  do hope you can help. I have no access to the Internet with a flashing red phone on the router. After months of trouble updating our package we had an engineer visit on Monday that seemed to rectify our issues....but now this. I work from hom , please help ...Thank you for your time.

0 Kudos
Reply
jbrennand
  • 35.06K
  • 3.41K
  • 6.67K
Very Insightful Person
Very Insightful Person
102 Views
Message 2 of 3
Flag for a moderator

Re: Red Flashng Phone Icon

See this
________

Can you Check for any “known network faults first - Try in 2 places

1) Try the “check service,”Area status webpage" (link at top right of this forum)

2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to street cab/ postcode level.

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
Chris_W1
  • 6.57K
  • 275
  • 439
Forum Team
Forum Team
69 Views
Message 3 of 3
Flag for a moderator

Re: Red Flashng Phone Icon

Hi Dearyn, thanks for the message and sorry to hear that there is an issue with the hub, can you do a reboot to see if anything changes? 

How is the service since posting? 

Chris. 

0 Kudos
Reply