So after years of being with Virgin I cancelled subscription as could get a price they couldn't match with another provider. Will look each year now to see. However Virgin have not refunded the 84.49 outstanding due back to me, even though this shows on my bill as due. How long does this take.
I am shocked at how hard it was to cancel subscription and how difficult this process has been made despite me gibing 30 days notice required. Makes me concerned about ever rejoining.