Are you just talking about the VM TV set top box playing catch up, on demand, or apps?
Or is live TV not working?
Or everything that connects to the internet now working?
Is this a new installation?
Are the flashing arrows on the TV set top box, or on the hub?
If on the hub wwhat colour are they and which hub do you have?
If it's a new install have you called 0800 953 9500 to activate the equipment?
You will need the box serial number, and your account number and area code.
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