Hi Johnmcew 👋 welcome to the community!
Sorry to hear you are also needing some support with getting a new POD connected to your hub.
It should be the case that the POD's come pre-programmed to pair with your Hub. You should then plug in the POD, the light will pulsate white until it pairs with the hub. If it's having difficulties, try moving it a little closer to the hub and then re-locating it once it has paired.
I will also send you a PM to confirm a few account details so I can offer assistance with ensuring the POD is paired correctly. You can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!
Wishing you all the best. 🌞
Molly
