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Re: Whatsapp/Discord not working on WiFi

JoshField
Joining in

Hi I’ve just switched to virgin Wi-Fi and have got the exact same issue and was wondering if anyone has a fix for it yet

2 REPLIES 2

Willreilly
Joining in

Yes i do i have two options. First is get a vpn. Bc for whatever reason virgin media blocks whatsapp and stuff like discord. Second disable parent controls 

用心棒
Very Insightful Person
Very Insightful Person

@JoshField wrote:

Hi I’ve just switched to virgin Wi-Fi and have got the exact same issue and was wondering if anyone has a fix for it yet


See if disabling Child Safe  resolves the issue; to do this sign into My Virgin Media and select  Account settings > Online security and disable Child Safe. If this resolves the issue and you need to have Child Safe active then review the categories being blocked or allow WhatsApp and Discord domains.

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