Menu
Reply
Goomba
  • 4
  • 0
  • 0
Joining in
348 Views
Message 1 of 7
Flag for a moderator

Re: Superhub 3 - Ethernet not working

Woke up this morning and am having the exact same issues. Wifi is working but all ethernet ports have given up?

 

 

[MOD EDIT: Post split from old thread and subject title changed for clarity. @Goomba please add more information so the Forum members can help]

0 Kudos
Reply
Adduxi
  • 6.08K
  • 511
  • 1.57K
Very Insightful Person
Very Insightful Person
322 Views
Message 2 of 7
Flag for a moderator
Helpful Answer

Re: Superhub 3 - Ethernet not working

 

Try a 60 second pinhole reset as below;
Remove any ethernet cables from the Hub and hold the pinhole reset switch for 60 seconds. Do NOT reboot the Hub, just let it do it's thing. Note you will need the passwords from the bottom of the Hub afterwards, so make sure they are legible.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Goomba
  • 4
  • 0
  • 0
Joining in
306 Views
Message 3 of 7
Flag for a moderator

Re: Superhub 3 - Ethernet not working

I did that in the morning but it didnt work, I just tried it again without anything connected to the LAN. Its working again.. Weird!

How do I cancel the engineer that I have booked in tomorrow?

 

 

0 Kudos
Reply
Adduxi
  • 6.08K
  • 511
  • 1.57K
Very Insightful Person
Very Insightful Person
298 Views
Message 4 of 7
Flag for a moderator

Re: Superhub 3 - Ethernet not working


@Goomba wrote:

<snip>   How do I cancel the engineer that I have booked in tomorrow?


I would imagine you can do this from your VM account on the website.?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Travis_M
  • 3.86K
  • 139
  • 285
Forum Team
Forum Team
244 Views
Message 5 of 7
Flag for a moderator

Re: Superhub 3 - Ethernet not working

Hi @Goomba

 

Thanks for posting on our community forum!

 

Is everything working as it should now? 🙂

 

Regards

Travis_M
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Goomba
  • 4
  • 0
  • 0
Joining in
228 Views
Message 6 of 7
Flag for a moderator

Re: Superhub 3 - Ethernet not working

Yes, its all good now.
0 Kudos
Reply
Ayisha_B
  • 3.75K
  • 144
  • 342
Forum Team
Forum Team
198 Views
Message 7 of 7
Flag for a moderator

Re: Superhub 3 - Ethernet not working

Glad to hear this 🙂 @Goomba.

 

Hope you have a lovely weekend and give us a shout if you need us!

 

 

Ayisha_B
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply