on 19-02-2023 16:10
Hi I have got the same problem but if I pick a channel I can’t connect to Wi-Fi can someone help please.thank you.
on 19-02-2023 16:28
Unfortunately, virginmedia came back with “it’s not a smart WiFi problem, it’s whatever you are trying to connect” after months of trying to sort it, I eventually returned the pods (took 4 months to sort this out) and finally just got the smart WiFi and pods removed from my package. I hope you have better luck
on 20-02-2023 05:59
Hi thanks for reply got someone else coming out now to have a look.won’t be holding my breath tho.thanks.
on 22-02-2023 09:51
Hi Mirinda1974
Sorry to hear of the service issues impacting your wireless network, we appreciate the frustration this can cause and you raising this via the forums.
It's been a few days since your post and you mentioned a visit, has this taken place? Was the issue resolved during the visit?
Please let us know.
Rob