Red light on hub 3

[Steve_C56]

I have the same issue: My hub 3 is showing a red power light instead of the usual white power light. It is solid red but the hub is not overheating and is kept in open space.

Phoned customer support. They checked my broadband connection and said a it was fine I should not worry about the red light.

Not the same advice as offered in this thread.

SC

[John_GS · Accepted solution]

Hi @Steve_C56 

Thanks for posting and welcome back to the community. 

It could just simply be a failing LED light but I'll send a PM get a tech out.

Best wishes.

[John_GS]

Hi @Steve_C56 

Thanks for joining me on PM and allowing me to sort it with an engineer visit.

Please pop back to the community if you ever need further help.

Best wishes.