Virgin Media Community

[Brodietaylor1]

Hello, Im not with Virgin however there is old equipment on the front of my house I have just bought. The wires are exposed and a box it's dangling into the street. I need this removed.

[japitts]

Starting a new post with photos of the issue would be the best thing here.

I've created the new post, can you please add some pictures of the issue. We can move the post for VM staff attention as necessary.

[Brodietaylor1]

 

Hello, Im not with Virgin however there is old equipment on the front of my house I have just bought. The wires are exposed and a box it's dangling into the street. I need this removed

[John_GS]

Hi Brodietaylor1

Thanks for posting and welcome to the community.

Hope your house move went well.

Oh dear, that should be on the wall as it's the Omni box. I'll send you a PM now to get this sorted. 

Best wishes,

[John_GS]

Thanks for joining us on PM, Brodietaylor1

I have just had an update from the Field Manager and you're going to remove it yourself.

Do pop back if you need further assistance.

Best wishes,