on 24-11-2023 10:57
Hi, I am having the same thing. I have received texts yesterday and today about getting a parcel delivered this afternoon that I did not order. Can you please look into this as I don't want to be charged either. Thanks
on 26-11-2023 16:49
Hi @PA2324
Thanks for posting and welcome to the community. Please do make your own thread in future 🙂 this is just to ensure no work is missed and we've moved it this time.
I'll send you a PM now to investigate.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill