Cant connect to my HP Printer to Hub 5, very frustrated as new virgin customer
Tried disabling 5GHz, disabled channel optimisation, adjusted wireless mode, mac filtering off, reset several times - all to no avail
All other devices, some pretty old - easily connected first time
The VM app on my phone does seem to see the printer and but its greyed out as not connected
Wireless signal at 76% beside printer, printer sees my network but 'cannot connect to network' using WPS or manually entering password
Lastly, when I run hub5 diagnostic - I get 'Your home network has a few problems' on wireless - not sure if relevant r not
Wi-Fi 6 / 802.11ax
Hub 5 has Wi-Fi 6 / 802.11ax on both the 2.4GHz and 5GHz bands.
This is proving to have poor or no compatibility with some 2.4GHz only devices like IoTs and main brand laptops + printers.
Symptoms are the device does not see the Wi-Fi service from the Hub 5.
If the device does not have updated drivers available, a workaround that has worked is to use a TP-LINK RE450 / AC1750 Wireless Repeaters as a bridge from the Hub 5's Wi-Fi 6 to the more compatible 2.4GHz Wi-Fi 4 & 5GHz Wi-Fi 5 that the IoTs / Laptops can use. Other brands and models of Wi-Fi equipment that can perform a similar task may be equally suitable.
For laptops / desktop a USB dual band Wi-Fi adaptor is good option.
the only way I can now get my hp printer to connect wirelessly is turning security off completely which is a no no despite the printer being WPA2 compatible... it is strange that it will connect without changing the wireless to a different protocol on the 2.4 will not alter anything even if set to WPA2.. have to switch security off completely.
Nope I tried for about two years with a hub 3 and now a hub 5. Will only connect with security switched off when it should work with wpa2 (dows not work with wpa either). I had my ssid separated at the time so was always using 2.4 for the printer never got to the bottom of it so I moved my office around and now have to trail an ethernet cable to the printer when I print now. The printer used to work with the hub 3 but a firmware update on the hub 3 stopped it working and it never worked since and the hub 5 is the same.. I can work around my issue (have done for years)