Powerline adaptor not working anymore

[F41sal]

Need help its depressing me 😔😔 

So last week everything was working fine, i have virgin hub 5 which has a powerline adaptor connected to which provides internet to an outbuilding.

Since last week its suddenly died...all the lights are on and the same as before. Now it jus says connected no internet available. Tried rebooting..disconnecting..u name it but still no answer. Any ideas please

[Tudor]

Powerline adapters are very susceptible to mains carried interference. It’s been known for people to pick up a neighbour’s internet connection. Can you try them over a short distance say both in the same room? A wired Ethernet connection is always best.

[F41sal]

Works fine in the same room but dead.in the outbuilding. Tried different adaptors same thing. I was thinkin maybe the hub5 could be issue?

[jbrennand]

Did you say it worked fine in the outbuilding before and has now just stopped - whilst working in the same room?

If its never worked in the outbuilding, then most likely is that the outbuilding is on a different circuit - i.e. not "connected".
When outbuildings, attics, garages, extensions etc are wired into the grd the "sparks" will usually add it on a separate consumer unit.

[F41sal]

Worked perfect in outbuilding then randomly stopped 1 day last week

[g0akc]

Try it in different rooms (different distances) and on different sockets - if it works in another room it's unlikely the hub - unless that hub itself is causing some noise.

If it was working in the outbuilding, and on a different spur, it may have been marginal and some new source of interference, even a neighbours kit, has dropped it be low the threshold.

I don't like the dammed things for a number of reasons including this type of issue.

Look at running an Ethernet cable