The Powerline WiFi Booster that was issued by the engineer that came to install my internet has all of a sudden stopped working. When I plug it into the wall - no lights, not responsive to any of the buttons, tried a hard reset with no luck etc...
The exact model:
Virgin Media WiFi Powerline
Manufactured by COMTREND
example of the booster that has stopped working
I need this WiFi powerline so I can cover the blackspot in my 2nd floor in the loft for my study.
I have spent the best part of 3 hours today to try and get this replaced and have spoken to 5 people in 2 different countries with absolutely zero help whatsoever.
I am now told that I have to send the booster I have before Virgin Media can issue me a replacement which IMO is a bit ridiculous as I think I will have 2 wait around 2 weeks or more to get some internet coverage upstairs again.
Has anybody else had issues with this booster? any ideas on how I could get a replacement via a different route?