on 13-10-2023 12:55
Hi
Would anyone know how to request a new power plug for the super hub 2/3? my last one burned out about 6 years ago and now this one is and is stinking the house out with toxic fumes (yes its been unplugged now)
I've been on the phone for 36 minutes and still no one is picking up and i don't want the new shobby hubs.
on 13-10-2023 16:50
Hi tammyw86 👋
Thanks for posting, and welcome back to the Forums.
I'm very sorry to hear about this. You've done the right thing in relation to unplugging the power supply. I'm going to send you a private message, so we can get this sorted for you.
Please look out for it in the top-right, white envelope or by tapping your profile picture and selecting "Messages".
Thanks,
on 13-10-2023 22:09
I've replied. i hope i can get a replacement supply and not a upgraded hub. I'm happy with the hub i have.