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Posted for a friend :)

just thought i would share this expert level of support!!

There really is no intellectual people working for virgin media!

Me: my router keeps dropping signal

Media rep: have you tried a hard reset

Me: yes I held the reset button in for 1 minute

Media rep: and what did you use to do that

Me: a iPhone sim tray opener

Media rep: we advise using only a pin or a paper clip

**bleep** seriously? I didn’t think anyone could top dumb and dumber but that just did!

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2 x V6 | 350Meg | 247 calls | Caller ID | Customer since 1999 & i know my onions 🙂
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Very Insightful Person
Very Insightful Person
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Re: Posted for a friend :)

Ah; your mistake was not asking them what colour the paper clip needed to be.......