on 01-03-2023 20:01
Hi,
I’m looking to get fibre services to my house.
When I use the postcode checker for my building it says I can’t get services. I’m in a small cluster of 9 houses directly off a main road. However the houses across the main road and those to the sides of me (so on the same side) can all get Virgin fibre and indeed some already do…
It feels like the records for our small group are incorrect as surely we’re not straddling our very own exchange/cabinet.
Is there a way to get more details on this? I’ve tried to call but only customer can’t get through, which is an intriguing decision…
Thanks
on 03-03-2023 20:56
Hi olivertaylor91,
Thank you for your post and welcome to the community.
What I can do is send off you information for someone to contact you regarding this.
I will private message you now for the information.
^Martin