Virgin Media Community

[Ian_20]

I am trying to open several ports on my hub 3 to enable access for some home automation devices. I have put the correct settings in place on the hub administration screen but the ports remain showing as closed when I check with a port scanner.  I used the inbuilt remote access function to check the hub by opening port 8443 temporarily and this showed as open on the port scanner. Had anyone else had the issue that ports would not open when requested? Thanks  

[DJ_Shadow1966]

Hello

Okay when you enter the ports they have to be listed in number order lowest first then increasing, make sure that all the devices have a static IP address, also make sure that the hubs firewall is turned on.

Regards Mike

[Ian_20]

Thanks Mike.  No joy unfortunately. I just cleared the previous rules and retried just opening port 80 but my port scanner says connection timed out.  I have static ip addresses and the firewall is on. 

I seem to get 2 different messages depending on the device that is listening. Sometimes it says connection refused and sometimes I get connection timed out. 

Problem with the hub maybe?