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Port 433 enabled for CCTV but not working.

TeeB
Joining in

I have just moved over from Sky to VM. Port forwarding configured but port 443 is blocked. 
I have checked if ports are blocked via canyouseeme and only 433 is not opened and this is required for the CCTV remotely. I can ping the static iP add for the CCTV but the camera is not accessible via the app IVMS-4500. 
I also noticed errors from the VM admin console when I clicked on network diagnostic tool. Below is the error message 

IMG_9023.jpeg

Screenshots for port forwarding  

IMG_9025.jpeg

IMG_9024.jpeg

Please can you assist with port forwarding that is not working and why CCTV is not accessible remotely and when connected via the WiFi. 
Thank you!

5 REPLIES 5

carl_pearce
Community elder

443 or 433?

443

IMG_9026.jpeg

carl_pearce
Community elder

Have you tried it again since correcting it?

Yes, still connecting at home & away from home after upgrading the CCTV software..

thank you!

Hey @TeeB, thanks for reaching out to us on the VM forums. 👋🏼

I'm glad to see that the community has been able to assist.
If you need anything else or help from the moderators, let us know and we'll assist.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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