Menu
This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
ENOKI
  • 1
  • 0
  • 0
Joining in
92 Views
Message 1 of 2
Flag for a moderator

Poor connection

on ‎14-01-2021 21:07

I have been with virgin since I moved into my property in 2014.  For the last 2 years I have worked from home and the WiFi is so unreliable. It constantly drops and even when I hard wire into the router it still doesn’t always work.  I can be on my own in the house with no one using devices and it still is super patchy.

I have tried contacting virgin who say nothing is wrong.  I have replaced my router with a new one.  Tonight my son could not play his PlayStation as the signal was constantly dropping and I can’t get x3 on teams at the same time.  I am on m100 which should be enough for x3 working from home.  Done a test tonight and speeds good. Help!

0 Kudos
Reply
gary_dexter
  • 29.23K
  • 1.79K
  • 3.83K
Alessandro Volta
81 Views
Message 2 of 2
Flag for a moderator

Re: Poor connection

on ‎14-01-2021 21:29

Replaced the hub with what router?

Did you put the hub into modem mode?


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply

Digital life blog

News

Help videos

Help forum