Menu
Reply
ENOKI
  • 1
  • 0
  • 0
Joining in
92 Views
Message 1 of 2
Flag for a moderator

Poor connection

I have been with virgin since I moved into my property in 2014.  For the last 2 years I have worked from home and the WiFi is so unreliable. It constantly drops and even when I hard wire into the router it still doesn’t always work.  I can be on my own in the house with no one using devices and it still is super patchy.

I have tried contacting virgin who say nothing is wrong.  I have replaced my router with a new one.  Tonight my son could not play his PlayStation as the signal was constantly dropping and I can’t get x3 on teams at the same time.  I am on m100 which should be enough for x3 working from home.  Done a test tonight and speeds good. Help!

0 Kudos
Reply
gary_dexter
  • 29.23K
  • 1.79K
  • 3.83K
Alessandro Volta
81 Views
Message 2 of 2
Flag for a moderator

Re: Poor connection

Replaced the hub with what router?

Did you put the hub into modem mode?


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply