Hey @Originalchalky
Thanks for your post on the forum and I'm sorry that it has taken so long to get back to you on this and for the issues that you're having with your connection.
What issues are you having with your connection? I have been able to locate your account and cannot see any issues from our side at the moment. Has there been any improvement since your post?
Are the issues with speed or stability of your connection?
Are you having issues with WiFi only or is it with wired and WiFi connection?
Regards
Steven_L