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Poor/Slow Wi-Fi

Tayluur82
Joining in

For the last 2/3 months I've noticed a significant drop off on speed and reliability. I pay for the 350mbs package but last few speed tests have been around 130mbs. This is on WiFi but as a fibre engineer I have an exfo speed tester that connects to the hub. Speed never above 180mbs. It's old copper coaxial connection. Thinking of moving to Openreach, not ideal as I can't stand BT, but have limited choice with City Fibre and Hyperoptic not at my address yet. 

6 REPLIES 6

lotharmat
Community elder
Can you post your Hub status and logs?
Someone should be spot if there is a problem
Navigate to http://192.168.0.1 (or http://192.168.100.1 - if in modem mode)
Don't log in!
Click on 'router status'
Copy/paste the data from each of the tabs as text into a 'REPLY' as opposed to 'QUICK REPLY'. The forum software will remove the MAC addresses for you (If you get an error - just click the 'post' button again).

Also, set up a 'Broadband Quality Monitor'. This will monitor the state of your connection and record any network dropouts etc - You can do this at ThinkBroadband (https://www.thinkbroadband.com/broadband/monitoring/quality)
Give it a while to gather data and then click 'Share Live graph' and paste the 'Direct Link' into the forum!



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Hub 3 - Modem Mode - TP-Link Archer C7

Keeps asking me to login when I click the IP. I've setup the monitoring on Think but at the end of my tether with this router and broadband 

Hmm - do you not see a page like this?

 

jOoZdih

 




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Hub 3 - Modem Mode - TP-Link Archer C7

Yeah. That's the one

Just click 'Check Router Status'



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Hub 3 - Modem Mode - TP-Link Archer C7

Screenshot_2023-04-15-20-17-31-94_40deb401b9ffe8e1df2f1cc5ba480b12.jpg