Plastic cable cover broken

[DMcAdams]

The plastic/rubber cable cover for the broadband/phone cable is broken on the pavement just outside my property, meaning the cable is exposed to potential damage. Is it possible for a replacement cover to be sent to my property please? I'm happy to fit it in place of the broken one. Many thanks.

[jbrennand]

Post up a photo and a VM person can asses the damage and sort a fix for you when they get here

[Joseph_B]

Hey @DMcAdams,

Welcome to the Community Forums and thanks for the post.

Sorry to hear this has happened, as @jbrennand has stated, if you can provide us a picture of the cabinet, as well as the postcode and nearest house number, I can get this raised to have it fixed through for you.

Joe

[DMcAdams]

[DMcAdams]

Could you let me know how to send private messages with the details requested please?

[Joseph_B · Accepted solution]

Hey @DMcAdams,

You can send the information to me via private message, I have just sent you one now, you can access this feature via the envelope at the top of your screen.

Joe