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Doster
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Planned maintenance work

How can I find out when planned maintenance work will be carried out in my area?  I received a letter from Virgin some weeks ago but can’t remember the date.

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Zak_M
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Re: Planned maintenance work

Good Morning @Doster 

 

A very warm welcome to the forums. Thank you for taking the time to post. 

 

Please could you provide us with your post code so that we are able to advise on this. 

 

Kind regards,

Zak_M

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Doster
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Re: Planned maintenance work

Good morning Zak M

My postcode is PO7 8BB

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John_GS
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Re: Planned maintenance work

Thanks I have passed your details on to the colleague in question

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Danoboy27
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Re: Planned maintenance work

Hi I live in Portarlington my eircode is R32HP30 I received a letter to say virgin media was working on Patrick Street next week which was 5 weeks ago I seen them working for few days but stopped before my house havent seen them since 

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johnsw
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Re: Planned maintenance work

Hi, we received a letter a while ago advising us that essential maintenance work is due on our road tomorrow. Since then we have had tighter covid restrictions put in place and children are being home-schooled, often online via Zoom with their teachers. Is there a way to check if planned maintenance is still going ahead so that we can make alternative arrangements please? Our post code is AL5 5PJ. Thank you and kind regards, John
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gary_dexter
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Re: Planned maintenance work


@johnsw wrote:
Hi, we received a letter a while ago advising us that essential maintenance work is due on our road tomorrow. Since then we have had tighter covid restrictions put in place and children are being home-schooled, often online via Zoom with their teachers. Is there a way to check if planned maintenance is still going ahead so that we can make alternative arrangements please? Our post code is AL5 5PJ. Thank you and kind regards, John

Phone the number on the letter 


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johnsw
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Re: Planned maintenance work

Unfortunately we put the letter in our recycling bin before Christmas as we were unaware that we would be going into lockdown and homeschooling after Christmas!  Do you know the number we should call please?  Thank you.

 

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