Pixel 2 XL - wifi connected but no internet through Hub3
I've just switched to Virgin Broadband from Sky and I'm having an issue with my Pixel 2 XL connecting to the internet via my Hub3 on both 2G and 5G. The internet connection via the wifi works on other devices - both PCs and mobiles. Also, on the Hub3 the Pixel 2 XL is listed as "unknown" but all the other devices are identified correctly.
I would be grateful for any advice to rectify this and allow me to connect to the internet using Virgin Broadband.