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Pixel 2 XL - wifi connected but no internet through Hub3

Hi,

I've just switched to Virgin Broadband from Sky and I'm having an issue with my Pixel 2 XL connecting to the internet via my Hub3 on both 2G and 5G. The internet connection via the wifi works on other devices - both PCs and mobiles. Also, on the Hub3 the Pixel 2 XL is listed as "unknown" but all the other devices are identified correctly.

I would be grateful for any advice to rectify this and allow me to connect to the internet using Virgin Broadband.

Thanks in advance.

 

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Re: Pixel 2 XL - wifi connected but no internet through Hub3

On the following link after posting the issue, I found the solution.

https://support.google.com/pixelphone/thread/1265464?hl=en

 

I hope it is of use to other members.

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