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Phishing telephone call

I have received 3 telephone calls in the past couple of days from people claiming to be from Virgin Media Technical Dept and warning me "outsiders are using my router". They request me to do something on my laptop, at which point I decline and ask them to send me an email detailing the issue and how I can contact them thru Virgin Media. Is this a common scam?

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Alessandro Volta
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Re: Phishing telephone call

Yes it’s common. Just ignore/hang up. 


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