Virgin Media Community

[Joenixon]

I have had a permanent Red light on my hub for a couple of months now. Performance has dipped too and I am unable to get anything in my upstairs back room. Any idea guys ?

[Steven_L]

Hey Joenixon,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your hub and the WiFi connection. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L