2 weeks ago
Hi I have found the virgin payment line number loops? I have paid my bill online (they never take my DD no idea why) but I prefer to do it over the phone? But now I cant, it just asks for my account number over and over again.
The number is 08000643777
Thanks for posting and welcome to the community.
My apologies for the delayed reply. Have you managed to pay via the phone? If not, please do call Collections on 0345 142 4444
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
Hi, I managed to pay my bill online so thats not a problem, I just prefer to pay over the phone
Thanks for coming back to me, no worries at all, the Collections team are available on the above number 🙂
OK but are you not ganna fix the payment line? I dont want to talk to the debt collections department to pay my bill?
Try the number again for me please today as I've not heard any issues with it.
Ah ok its working now 🙂 thankyou
Anything further today?