Hi. I paused about 5 devices 2 weeks ago but now they have unpaused. Is there a set time before they become unpaused or has someone hacked into my account and unpaused. It doesn’t make sense.
Thank you for your post and welcome to the forums.
Can I confirm if you have had any time limits on the devices? Did it ask before hand if you wanted to do so?
no, no time limits at all. It was on the app where you pause and unpause device. Could someone go to the router settings via a laptop and turn them all back on?
It is possible that someone may have done this @Ceecoo but they would need the log in information for your account.
Have you logged back into the app to check and re-pause?
Katie - Forum Team
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