Hi All,
I've been having issues now with VM for well over a month, i have had an engineer come and swap out the old series three router with a new one after a new splitter and the coax cable terminations were cleaned up. Today I have this error on my router below. Where downstream pre and post are very high again. Can anyone advise what the issue is?
28/09/2021 18:48 | Warning! | RCS Partial Service;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0; |
28/09/2021 18:48 | Warning! | Lost MDD Timeout;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0; |
28/09/2021 18:48 | Warning! | RCS Partial Service;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0; |
28/09/2021 18:48 | Warning! | Lost MDD Timeout;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0; |
28/09/2021 18:48 | Warning! | RCS Partial Service;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0; |
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 378750000 | 3.2 | 35 | 256 qam | 31 |
2 | 226750000 | 4.3 | 26 | 256 qam | 12 |
3 | 234750000 | 4.3 | 30 | 256 qam | 13 |
4 | 242750000 | 4.3 | 32 | 256 qam | 14 |
5 | 250750000 | 4.3 | 32 | 256 qam | 15 |
6 | 258750000 | 3.7 | 30 | 256 qam | 16 |
7 | 266750000 | 3.9 | 27 | 256 qam | 17 |
8 | 274750000 | 3.7 | 26 | 256 qam | 0 |
9 | 282750000 | 3.9 | 25 | 256 qam | 0 |
10 | 298750000 | 3.9 | 26 | 256 qam | 0 |
11 | 306750000 | 3.7 | 31 | 256 qam | 22 |
12 | 314750000 | 3.7 | 30 | 256 qam | 23 |
13 | 322750000 | 3.5 | 25 | 256 qam | 24 |
14 | 338750000 | 2.9 | 28 | 256 qam | 26 |
15 | 346750000 | 2.5 | 29 | 256 qam | 27 |
16 | 354750000 | 2.4 | 31 | 256 qam | 28 |
17 | 362750000 | 2.4 | 29 | 256 qam | 29 |
18 | 370750000 | 2.5 | 29 | 256 qam | 30 |
19 | 386750000 | 3.4 | 36 | 256 qam | 32 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 35 | 1562 | 0 |
2 | Locked | 26.3 | 2190841 | 14859778 |
3 | Locked | 30.3 | 11646444 | 263860 |
4 | Locked | 32.6 | 4137541 | 102178 |
5 | Locked | 32.6 | 2320700 | 10221 |
6 | Locked | 30.5 | 7479189 | 10483 |
7 | Locked | 27.9 | 15536620 | 1784327 |
8 | Locked | 26.9 | 117482 | 17906855 |
9 | Locked | 25.9 | 220226 | 17805433 |
10 | Locked | 26.7 | 394924 | 17642362 |
11 | Locked | 31 | 4470686 | 0 |
12 | Locked | 30.4 | 4866700 | 0 |
13 | Locked | 25.2 | 606245 | 16420821 |
14 | Locked | 28.2 | 16080767 | 18110 |
15 | Locked | 29.7 | 10096469 | 0 |
16 | Locked | 31.1 | 2314554 | 0 |
17 | Locked | 29.9 | 6120658 | 0 |
18 | Locked | 29.5 | 2143321 | 15723190 |
19 | Locked | 36.3 | 2 | 0 |