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PS4 Packet loss over wired ethernet connection

Hi all,

My PS4 is unplayable over ethernet connection, on multiple games - warzone, Fifa etc

I have a 200mbs package, ookla and different tests show low ping,Jitter etc, The Ps4 is not old either.

My router logs are all within reason, very few post RS errors etc.

I've tried different 3rd party routers (Wavlink, TP link, Edgerouter x and Access point), port forwarding with static IP, different ethernet cables, DNS servers, Modem mode with only the PS4 attached, QOS and SQM - you name it Ive tried it.

I'm currently just using the superhub 3 as modem and router because all 3rd party routers made everything worse.

Tbh the internet connection is pretty poor on all devices wifi and ethernet.

Any ideas ? heres my BQM 

Many Thanks

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Alessandro Volta
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Re: PS4 Packet loss over wired ethernet connection

Post the Network, Upstream and Downstream logs from the hubs admin pages back here as text 


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Re: PS4 Packet loss over wired ethernet connection

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

12270000003.737256 qam12
21390000005.437256 qam1
31470000004.837256 qam2
41550000004.537256 qam3
51630000004.537256 qam4
61710000004.537256 qam5
71790000004.137256 qam6
8187000000437256 qam7
91950000003.937256 qam8
102030000003.937256 qam9
112110000003.937256 qam10
122190000003.937256 qam11
132350000003.537256 qam13
142430000003.537256 qam14
152510000003.537256 qam15
162590000003.737256 qam16
172670000003.937256 qam17
18275000000437256 qam18
192830000004.537256 qam19
202910000004.637256 qam20
212990000004.937256 qam21
22307000000538256 qam22
23315000000537256 qam23
243230000004.937256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked37.3100
2Locked37.3160
3Locked37.3280
4Locked37.3270
5Locked37.6240
6Locked37.3280
7Locked37.3290
8Locked37.3120
9Locked37.3130
10Locked37.6160
11Locked37.3110
12Locked37.3190
13Locked37.6140
14Locked37.6160
15Locked37.6100
16Locked37.3200
17Locked37.390
18Locked37.6130
19Locked37.690
20Locked37.690
21Locked37.6200
22Locked38.690
23Locked37.6130
24Locked37.6120

 

 

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Re: PS4 Packet loss over wired ethernet connection

 

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

13259998841.3512064 qam13
23940001241.3512064 qam12
34619997441.8512064 qam11
45369997943.3512064 qam10



 

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

 

 

Time Priority Description

20/11/2020 14:16:59noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/11/2020 22:18:5criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/01/1970 00:01:38criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/11/2020 14:52:31noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/11/2020 09:06:30criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/11/2020 15:59:25noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/11/2020 15:59:17Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/11/2020 20:12:21noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/11/2020 20:12:14Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
15/11/2020 19:07:56noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
15/11/2020 08:45:41criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/11/2020 15:47:29noticeSW download Successful - Via Config file
14/11/2020 15:46:27criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/11/2020 15:45:21noticeSW Download INIT - Via Config file
11/11/2020 20:36:35noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/11/2020 20:29:13noticeSW download Successful - Via Config file
11/11/2020 20:26:53noticeSW Download INIT - Via Config file
01/01/1970 00:01:39criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/11/2020 20:03:22noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/11/2020 18:07:6criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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