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Overheating superhub 3 - cannot get through to Virgin

Hi

I have a problem with my Superhub 3 overheating. I am finding it impossible to get through to Virgin.

Hopefully someone from Virgin will pick this up.

Bryan

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Alessandro Volta
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Re: Overheating superhub 3 - cannot get through to Virgin

Please don't post account details on the public forum

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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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Re: Overheating superhub 3 - cannot get through to Virgin

Hi Bryanpw, 

Thanks for using the forums to get this issue looked into, I am sorry you've been finding it difficult to get through to us about this issue with your HUB. I understand its been a few days since you posted, sorry for the delay! Have you been able to get through to anyone about this?

If not we can still help here on the forums. 

Can I ask if the HUB is showing any lights when it starts to get a little hot? 

Thanks, 

Megan_L

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