Virgin Media Community

[Crastenberg]

Hi folks,

Can anyone recommend anywhere in Belfast to get a replacement cover for my outside box where the cables enter my home. It has disappeared over the last few weeks, whether storm weather or stolen.

Thanks for any recommendations 

[Adduxi]

Just post a photo to allow VM to assess the parts needed.  They will supply and fit at no cost as it is their infrastructure to maintain.

Just wait here a day or two for a VM Mod to pick this up and arrange.

[Crastenberg]

Hi there.

Thanks very much. Will attach a photo tomorrow when daylight.

Thanks for your reply, much appreciated 

[Adduxi]

No worries, Norn Iron here as well.  😉

[Crastenberg]

 hi, had to scale the photo down a bit to make the 1.2 mb limit.

Is this of use or is it useless and needs retaken?

[Adduxi · Accepted solution]

No need to resend, that photo is fine. 

[Crastenberg]

Thanks for the advice.

Much appreciated 

[Natalie_L]

Hi Crastenberg, 

Welcome to the Community and thank you for posting. 

We would be happy to assist with the repair of the external equipment 🙂 

I will just need to take a few details via private message so I will pop this over to the purple envelope on the top right of this page now. 

Speak soon, 

[Natalie_L]

Hi Crastenberg, 

Thank you for joining me on private chat. 

I am very happy we have been able to assist with getting the appointment booked in. 

Please do reach out if we can assist in the future. 

Take care,